Effective and Personal Management Solutions

Managing Director Insights

Tightening It Up …


In our mission to offer the best white glove service possible for our clients … we’re trying to raise awareness internally ….

White Glove Service … Yes.

White Glove Service … No.

White Glove Service … only if you did this.

Some of our wonderful people have been caught off guard a bit with the corrections …

But if complacency is allowed … or if situations arise that fail to comply with the White Glove Standard are allowed to continue … then it’ll never change.

And a disservice is done to the associate … failed opportunity for development.

Anyone who is in a position of influence has a responsibility to the corporation to ensure that operations meet the standards which are set.

And sometimes it’s just no fun being a manager … but if it’s got to get done … then the responsibility is there to do it.

Side Note:

It’s also important in 2024 and beyond .. for leaders and managers … to show as much grace as possible when making corrective actions. It’s not always possible with remote work, and hectic schedules.

But it should always be the goal.

Doing good work … is not easy.

Responsible management … is not easy.

Development … is not easy.

But these are all needed for sustainability …

32-37, wind, snow, clouds, rain, sun, snow, rain …. and I’m not kidding.

Make it a great Friday, everyone!

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SCN – Search Consulting Network

Jim Guerrera

Author Info

Jim Guerrera

Jim Guerrera, Managing Director, founded SCN in 2000. Jim is primarily responsible for the development of the leaders at SCN, strategic planning, the hiring and development of company associates, culture leadership, core value leadership, sales le...

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